Shipping Policy
Thank you for shopping with us! We strive to provide the best possible shopping experience and ensure timely delivery of your Apple accessories.
Shipping fees standard delivery
Free shipping for all orders over €75,00 incl. VAT.
€7,50 to all countries for orders under €75,00 and less.
Shipping fees express delivery
Express Delivery, FedEx next business day (except Croatia, max 2 business days) €20,00 on all orders.
Please note that delivery times may vary depending on the destination and customs clearance procedures in your country.
Delivery times (standard delivery)
Delivery of goods in all European countries 3 business days from the moment you receive your track & trace code, except for Spain (max. 5 business days) and Express Delivery (next business day). All delivery methods are based on mainland deliveries.
Deliveries European countries:
You can place orders from the following countries in our EU webshop:
Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
You will receive a confirmation email with tracking details as soon as your order has been dispatched.
Tax rates and duties
All product prices shown include all taxes and duties of your country/region.
Return & Refund Policy
We hope you love your new Apple accessories! However, if you are not completely satisfied with your purchase, we are here to help.
Return Policy
You have the right to return your purchase within 30 days of receiving your order. To be eligible for a return:
The item must be unused, in its original packaging, and in the same condition as when you received it.
You will need to provide proof of purchase (e.g., order confirmation or receipt).
To initiate a return, please contact our customer service team at support@ambleandstrut.com with your order number and reason for the return. We will provide you with further instructions and a return shipping label if applicable.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund via your original payment method within 14 business days.
Original Shipping fees: Non-refundable, except in the case of defective or damaged items.
Return Shipping fees: The customer is responsible for return shipping costs after the first 30 days of delivery of the product.
Warranty
For our complete warranty terms and conditions, please see our warranty page in detail.
Contact Us
If you have any questions regarding our Shipping & Returns policy or need assistance with your order, please feel free to contact us:
Email: support@ambleandstrut.com
Phone: +31(0)613087448 (9:00am – 5:00pm Mon – Fri CET)